Following the rebranding of FixFirm in 2016, we are now pleased to announce we have completed implementing our ‘new look’ at our Lincoln office and warehouse/distribution centre.
The old look of green and silver, which had been the look of the company for over 10 years, has now been replaced with light blue and silver and gives the site a fresh new look!
We hope you like the new branding and we hope to see you pop into our Trade Counter soon.
Our Trade Counter is open from 7am til 5pm, Monday and Friday and is located to the right of our main reception entrance as outlined by our new signage.
Back to top
Meet Alan Cooper – Customer Services Advisor at FixFirm…
Alan has worked at FixFirm for 40 years and is currently our longest serving employee!
He is currently a member of the Customer Services team looking after incoming enquiries - due to his vast knowledge and experience, Alan also offers specialist product advice and technical support.
After starting as an Mechanical & Electrical Engineer as an Apprentice for Retford based business Babcock Jenkins, Alan worked there for 7 years before moving to FixFirm in 1977.
Alan has also worked at FixFirm as a Delivery Driver, Warehouse Operative and Field Sales Manager, so is familiar with all areas of the business.
In his spare time Alan is a keen follower of Nottingham Forest F.C and holds a season ticket. He is also a keen traveller and likes to visit abroad regularly.
Back to top
FixFirm are pleased to announce that we have been certified for the Environmental Management Standard ISO 14001:2015 for the first time since our formation in 1971.
‘Our customers and all other stakeholders can have the assurance that FixFirm has been certified by an accredited agency to an international standard on how we manage our environmental impacts. This is now embodied in our operating processes and will be periodically audited to this high standard’
FixFirm's Environmental Policy certificate can be downloaded from our downloads page
Back to top
FixFirm has recently invested in a full upgrade of our IT systems with a new, more powerful server, Office 365 programs, new backups and the latest version of our stock control system.
Following the successful implementation over the last 2-3 months, this means we can process customer requests faster and give you a quicker response to your enquiries.
We are excited about these improvements and feel confident it enables us to be up to date and serve our valued customers at a better level than before.
Back to top
Working at Fixfirm
Fixfirm is an established and respected company. Working here means being employed by a progressive construction and industry supply leader. The customer is at the centre of everything we do and our employees are committed to making every contact with Fixfirm a remarkable and outstanding experience. Exceptionally high standards of quality customer service are key for us.
In addition to our customers being of great importance to us, Fixfirm is committed to taking care of its employees. It’s because we know that our people are our most important asset through which we can achieve our business goals. Every person in our company is expected to make a significant contribution to their team, and they are rewarded fairly for their hard work and contribution.
Fixfirm is recognised for its progressive and innovative programmes and for maintaining a stimulating working environment.
Way back on 1st September, 1971, our founder Mr Roger Haughton set up Fixfirm in Retford, Nottinghamshire. The idea was to have a family business that would provide income and employment for Roger’s four sons. It was based on the rapid delivery of products to the construction and engineering industries. At the centre of the business was great customer service with speed and no-frills prices.
Over the years the business grew and changed location several times until it moved to purpose built premises in Lincoln in 1990, which is where it is still located today.
In 2000 the company split into two industry-focused sectors: Fixfirm Fittings (now called Formed UK www.formed-uk.com) becoming the joinery division and Fixfirm continued as the construction supply division.
The business has a very similar market focus today although the product ranges have expanded significantly through the years.
On the 6th April 2012 Fixfirm changed from trading as a Partnership to being a limited company.
Back to top