FixFirm News…

Meet Our Employees - Goods In Team (January 2019)

Meet Matt Ransome, Goods-In Manager and Health & Safety Manager

Matthew has worked in our Goods-In department at FixFirm now for 14 years now and is responsible for ensuring all the products we receive are to the correct specification and quantity.

On a daily basis, FixFirm can receive up to 300 items that need to be marked on our system, labelled and then placed in the correct location in our warehouse.

He is also responsible for managing the Health & Safety issues around the business and conducts inductions for new starters.

In his spare time, Matt enjoys playing snooker, motor cycling and keeping fit.

Meet James Dunn, Goods-In Operative

James has worked at FixFirm since Febuary 2017 and has worked in both the warehouse picking team as well as more recently, moving to the Goods In team working with Matt.

James has had vast amounts of experience in warehouse management roles having worked at The Range, Parcel Force and Abracs.

In his spare time James enjoys cycling and is a keen supporter of Tottenham Hotspur FC.

James recently got married and spends most of his time being a family man when he isn’t at FixFirm!

 Setting the way for 2019 - stock take for 2018 completed (January 2019)

At the end of each year, FixFirm undertakes an annual stock-take prior to shutting down for the Festive break.

Members of staff from the warehouse team helped play their part in making sure our stock was re-organised earlier than previous years, which meant as additional day holiday for everyone else!

Our Lincoln based Distribution Centre currently stocks around 17,000 products, all of which have to be recorded on our internal database in terms of stock quantities, location and descriptions.

The annual stock-take is vital to FixFirm as it forms the basis of our purchasing, marketing, and customer service activities.

Speaking about the stocktake, Lee Smith, Operations Manager states:-

''The stocktake is an ongoing process from 1st September until 24th December usually, but this year we completed it in record time.

This is an exercise that usually takes approximately 650 hours to perform, but this was vastly reduced this year due to the use of our new handheld bar code scanners that interlink with our company database

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Van tool theft prevention - Armorgard free week trial (January 2019)

FixFirm, in conjunction with armorgard, are offering you the chance to hire any of their products on a free 1 week trial period.

This offer is available on all FixFirm armorgard products (click here) but we recommend the Oxbox range of products, that have specifically been designed for vans.

To find out more CLICK HERE. 

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FixFirm Statement about Brexit (January 2019)

No doubt we are all seeing and hearing enough in the news about Brexit and the forthcoming March deadline!   

Due to the fact that the UK imports more than it exports from the EU and rest of the world, there is a lot of uncertainty about the potential effects in terms of the cost of goods and raw materials.

FixFirm are identifying all products that are imported and all suppliers that ship from overseas warehouses, and subsequently contacting suppliers to establish what their contingency plan is - We are finding that many suppliers with UK warehouses are increasing stocks already. 

Where we identify a potential risk, we will be increasing our minimum stock threshold to account for a potential delay on incoming deliveries.  As we get nearer the March deadline and things become clearer, we may increase this further.  This increased re-order threshold will be maintained until the situation settles down later in the year. 

This situation is constantly changing so if you do want any more information, please feel free to contact us. 

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  Calendars for 2019 and Client Visits (January 2019)


FixFirm is pleased to announce that our FREE 2019 calendars and desk charts are now available.

To receive a FREE FixFirm Calendar or Desk Calendar, please email into and we will be more than willing to send these out in the post to you.

As a sign of appreciation for all our customers in 2018, key FixFirm staff made the effort to personally visit over 200 of our customers during December.

Each customer was given gifts and FixFirm 2019 calendars.  Apologies if we didn't come and see you, we just had so many people to meet in a short space of time!

Thank you once again for your valued custom.

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 Thank You to the FixFirm Directors (January 2019)

As 2018 came to an end, the staff at Fixfirm decided to recognise the help and support that the Directors had given us throughout the year, as well as acknowledge the time they had each spent within the company. 

As a little thank you gift we decided to have customised mugs designed with childhood pictures of the amount of years they have each dedicated to FixFirm. 

So, thank you Bill for your 38 years, Tim for your 24 Years, Craig for your 17 years and Jerry for your 15 years, all of whom are pictured above.

Lets hope 2019 is also a success for FixFirm!

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 Lincoln Trade Counter Prize Draw Giveaway Winners (January 2019)

You may remember back in December of last year, we ran a Prize Draw promotion to customers who visited our Trade Counter 5 times within December.

The draw was well received with over 40 participants, who stood the chance of winning a Drillmax Drill worth £100 or a Hamper Giveaway worth £58.

We are pleased to announce the winners were Dale Ellison of Maher Millard and Tony Dawson from A Dawson who won 1st and 2nd prize respectively.

Look out on our website or keep a look out on your email for further promotions of this nature that we will be running later in the year!

As a reminder, the FixFirm Trade Counter is based on Pyke Road, Lincoln LN6 3QS, where we also have a Fast Lane Service, where your orders can be picked up within half an hour time period! 

Pictured is Dale Ellison from Maher Millard collecting his prize from our Trade Counter Manager Bob Murphy.

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 Congratulations To Kim and Kristie on passing their AAT exam  (January 2019)

Congratulations to our Accounting Team Kim and Kristie for recently passing their AAT Level 2 – Bookkeeping controls exam. 

Both passed with excellent marks and the module subjects included payment methods and controls in a bookkeeping system, the journal, VAT control account and bank reconciliations.

Everyone at FixFirm wishes them every success in their next module!

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What our customers say

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