Providing you with the products you need, when you need them

We know how important it is that you have what you need, when you need it. That’s why we’ve developed FixFirm First to provide you with guaranteed superfast delivery before noon the next day.*

We also provide:

  • A comprehensive range of timed deliveries
  • Carriage paid level only £100 net order value
  • Same day/late night delivery options

Our delivery charges

Delivery Charges Schedule:

Charge

Standard Next Working Day by Noon Delivery 

 

          Net order value is over £100

Free

          Net order value is under £100

£10

Next working Day by 10:30AM

£20

Next working Day by 9:00AM

£25

Saturday Standard Delivery

£25

Saturday Delivery by 10:30

£30

Saturday Delivery by 9:00

£35

* For online orders placed before 5pm. 

Next day nationwide delivery

Our delivery service is provided by Parcelforce & Tuffnells Carrier, who enable us to provide you with a reasonably priced, consistent delivery service.

We can deliver bulky products and items that are up to six metres long. For larger consignments, we use a reliable pallet network with book-in and tail-lift options, if required.

Please note - there are some areas of the country where it’s not possible for us to provide next day delivery without special arrangements. Please check with us when placing your order.

Delivery methods

We also use our own dedicated transport for more specialist deliveries, which is provided by our own fleet of vehicles and/or experienced transport contractors.

Don’t need delivery just yet? You can now schedule your delivery for a specific day, simply use the ‘scheduled delivery’ option on the checkout page. Make sure you enter a message in the delivery special instructions box to inform our despatch department.

Trade counter service

Open from 7am to 5pm with on-site parking, our trade counter service provides you with access to a friendly and efficient service and advice. We also have a wide range of power tools on display for you to try before you buy.

Fast lane counter service

Not got time to wait for your order to be picked? Need your item(s) in a matter of minutes?

Arrange for your order to be ready for collection as soon as you arrive with our fast lane counter service. Simply place your order by phone, fax or email and we’ll have it ready for you to collect when you arrive.

Please note - ideally we ask for 30 minutes’ notice to be sure you aren’t kept waiting.

Tracking your delivery

You can track the progress of your delivery by logging into your FixFirm account and viewing the Order History page.

Alternatively, you can contact our customer services team between 7am and 5pm on 0800 594 44 44.

What our customers say

Request your free catalogue

Get what you need, anytime, anywhere, with our new product catalogue. Packed with even more consumables, equipment, fixings and fasteners than ever before, the catalogue is straightforward to use, making it quick and easy for you to find exactly what you need.