Introduction to FixFirm
Combining over 45 years’ experience of listening and responding to our customers’ requirements, with thousands of in-stock product lines, we understand exactly what you need.
As a result, we’re uniquely positioned to provide industry-leading advice, as well as the most extensive stock lines of consumables, equipment, fixings and fasteners. And ordering from us means you’re guaranteed quality products from leading manufacturers, competitive trade prices and regular special offers.
555 Service
What’s more, our unique service offering – FixFirm 555 – which was created in response to customer demand - makes it easy for you to get what you want, when you need it. The service comprises:
- Order Up to 5pm over the phone
- Delivered the next day within 5 working hours 12 noon (80% by 10am)
- Giving you 5 hours to get the job done (til 5pm)
Procure-site
Ordering from us has never been so quick and easy, thanks to our pioneering online procurement tool, Procure-site.
Available for registered FixFirm account holders, Procure-site is a secure online portal that streamlines your processes.
- Over 10,000 products in stock and on site
- Easy online ordering with our Procure software
- Stock Status
- Personal Product List for fast repeat ordering
- Superfast before noon, nationwide delivery as standard
- Electronic Requisition System
- Cost Control Process
- Includes procurement and accounting facilities
Every one of these service offerings is the result of our programme of continuous development, which is at the heart of our business ethos to constantly improve.
Our Mission Statement
''FixFirm are dedicated to exceeding
expectations by providing constructive
solutions to forward thinking companies''
Our Company Values
Understanding
Experienced
Offering over 45 years’ experience of working with construction and engineering industry partnerships, we provide the most extensive product range and industry-leading advice around.
Driven
Being the best isn’t enough for us. We’re determined to remain the best. We’re continuously improving every aspect of our business to guarantee we exceed customer expectations.
Trusted
We’re trusted by our customers, team and the wider community to deliver what we say, and be transparent in everything we do.
